Reducing Internal Workload by 58% Through Structured Operations Support
Aurora Systems
Challenge:
Aurora Systems was experiencing operational delays due to a growing volume of repetitive tasks managed manually by internal teams. Rising overtime costs and inconsistent task execution were impacting overall productivity.
Beliora’s Solution:
A dedicated Operations Support team was deployed to take over routine workflows, implement standardized procedures, and introduce structured daily reporting for visibility and accuracy.
Outcome:
- 58% reduction in internal operational workload
- 41% decrease in overhead tied to admin processes
- Improved task turnaround time from 48 hours to 12 hours
Aurora’s internal teams were able to shift focus to strategic initiatives, significantly enhancing departmental productivity.